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Join hosts Nathan Bennett and Mari Yamaguchi as they explore how great leaders think, learn from their failures, and how they inspire others to succeed. Spanning across multiple industries, our guests include the CEO of an International Airport, the Director of a bustling contact center, female leaders in technology, experts in sales and marketing and many more.
Episodes
Tuesday Oct 06, 2020
Tuesday Oct 06, 2020
Exceptional experiences don’t happen by accident. Businesses that deliver the best service for their customers live it — it’s part of their company culture and core values. And they have a team of dedicated individuals who know what it takes to build lifelong customers.
In this special CX Day celebration episode of the Take a Minute podcast, hear from service agents at Butterball, Alberta Motor Association and Camis who never hesitate to go the extra mile to ensure their customers are treated with the utmost care.