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Join hosts Nathan Bennett and Mari Yamaguchi as they explore how great leaders think, learn from their failures, and how they inspire others to succeed. Spanning across multiple industries, our guests include the CEO of an International Airport, the Director of a bustling contact center, female leaders in technology, experts in sales and marketing and many more.
Episodes
Tuesday Jul 02, 2019
S1 Ep. 5 CX Heroes save the day!
Tuesday Jul 02, 2019
Tuesday Jul 02, 2019
Not all heroes wear capes. Some heroes wear a headset and take calls to help people in need. This week on Take a Moment, hear stories from two Genesys CX Hero award winners, Kate Kuehn and Nicole Martin. From saving Christmas for a family in need, to showing compassion to someone in emotional distress, these two amazing women share their philosophies on what it takes to go above and beyond to help people. This episode was recorded live on stage at Xperience19 in Denver and is a conversation you won’t want to miss.